Privacy Policy – Jutabet8

How Long We Keep Records

Contact form records are retained only as long as necessary to address your request, and then deleted. In most cases this means we remove them shortly after your query is closed. Server logs are kept for a reasonable period to support analysis and security, then automatically deleted. No data is held longer than it serves its original purpose.

Why We Hold This Information

Contact form submissions are kept so we can reply to your queries, resolve issues, or respond to feedback. Without this data, we would not be able to communicate with you effectively. Server logs help us understand how the site is used, diagnose technical problems, and improve the browsing experience for all visitors. This data also supports security monitoring.

Your Rights to Access or Delete Data

Under Malaysian personal data protection law, you have the right to request a copy of any personal data we hold about you. You may also ask us to delete that data at any time. To make a request, please use the contact form on the site. We will respond within the timeframe required by law. No fee is charged for reasonable access or deletion requests.

What We Collect and When

When you fill in the contact form, we collect your name, email address, and any message you send. This information is provided voluntarily by you at the moment you submit the form. Our web server automatically records your IP address, browser type, and the pages you view on the platform. This data is logged each time you visit, regardless of whether you fill in a form.